An antidote to bureaucracy? Perhaps 2023 becomes the year that more organizations take advantage of technology to create what my co-author Ram Charan and I call the Permissionless Organization. By using technology to get the outcomes that managers used to be needed for…
I’m often asked whether it is possible to teach entrepreneurship – or more importantly – having an entrepreneurial mindset. Well, I can’t teach you…
As we begin to slowly emerge from the pandemic, some of the contours of what post-pandemic life will be like are starting to come into focus. As…
We may think we exercise free choice when we are making decisions. But as my colleague Eric Johnson points out, the structure of our choice architecture…
An antidote to bureaucracy? Perhaps 2023 becomes the year that more organizations take advantage of technology to create what my co-author Ram Charan…
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Humor is uniquely human. It builds bonds, defuses tension, boosts innovation, and bolsters resilience. In a bold manifestation of the power of humor…
School rankings and other forms of measurement are intended to provide useful information to potential students and their families. But as the schools…
The state of customer service across most of the economy is dreadful. A recent delightful experience at Patagonia proves that it doesn’t have to be that…
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Thought Sparks