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February 2023-Round Up
An antidote to bureaucracy? Perhaps 2023 becomes the year that more organizations take advantage of technology to create what my co-author Ram Charan and I call the Permissionless Organization. By using technology to get the outcomes that managers used to be needed for…
Rita McGrath
Mar 8
5
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February 2023-Round Up
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There’s an app for that – teaching discovery driven planning in the entrepreneurship curriculum
I’m often asked whether it is possible to teach entrepreneurship – or more importantly – having an entrepreneurial mindset. Well, I can’t teach you…
Rita McGrath
Mar 1
6
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There’s an app for that – teaching discovery driven planning in the entrepreneurship curriculum
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Rewriting the employment contract, courtesy of COVID
As we begin to slowly emerge from the pandemic, some of the contours of what post-pandemic life will be like are starting to come into focus. As…
Rita McGrath
Feb 21
9
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Rewriting the employment contract, courtesy of COVID
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Nasty choice architecture – the prevalence of dark patterns
We may think we exercise free choice when we are making decisions. But as my colleague Eric Johnson points out, the structure of our choice architecture…
Rita McGrath
Feb 14
11
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Nasty choice architecture – the prevalence of dark patterns
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January 2023-Round Up
An antidote to bureaucracy? Perhaps 2023 becomes the year that more organizations take advantage of technology to create what my co-author Ram Charan…
Rita McGrath
Feb 9
4
1
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January 2023-Round Up
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A humorous take on a serious topic – American Indian history
Humor is uniquely human. It builds bonds, defuses tension, boosts innovation, and bolsters resilience. In a bold manifestation of the power of humor…
Rita McGrath
Feb 7
7
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A humorous take on a serious topic – American Indian history
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The beginning of the end of school rankings as we’ve come to know them?
School rankings and other forms of measurement are intended to provide useful information to potential students and their families. But as the schools…
Rita McGrath
Feb 1
10
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The beginning of the end of school rankings as we’ve come to know them?
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A heartwarming customer service story
The state of customer service across most of the economy is dreadful. A recent delightful experience at Patagonia proves that it doesn’t have to be that…
Rita McGrath
Jan 24
12
5
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A heartwarming customer service story
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