It has long fascinated me that an entire class of information work that used to be done by trained professionals is now being muddled through by the rest of us. I’m referring of course to data archiving, preservation of records, doing small research projects, preparing presentations and the like—which used to have skilled people to handle them. Well, turns out the next wave may bring some relief to those of us who wonder what we could be accomplishing if we weren’t revising the dancing baloneys on the PowerPoint presentation one more time.