Employees Drive Competitive Advantage: What Southwest Airlines, Costco and Quest Diagnostics Know that a Lot of Other Companies are going to learn
thoughtsparks.substack.com
The United States suffers from a proliferation of bad jobs. Squeezing every nickel out of labor costs might seem efficient, but no one is counting the price in terms of lost competitive advantages. Bad jobs – those that offer very low pay, few benefits, unpredictable hours, no opportunity for advancement and even dangerous working conditions – are plentiful in this country. This despite massive amounts of research by
Employees Drive Competitive Advantage: What Southwest Airlines, Costco and Quest Diagnostics Know that a Lot of Other Companies are going to learn
Employees Drive Competitive Advantage: What…
Employees Drive Competitive Advantage: What Southwest Airlines, Costco and Quest Diagnostics Know that a Lot of Other Companies are going to learn
The United States suffers from a proliferation of bad jobs. Squeezing every nickel out of labor costs might seem efficient, but no one is counting the price in terms of lost competitive advantages. Bad jobs – those that offer very low pay, few benefits, unpredictable hours, no opportunity for advancement and even dangerous working conditions – are plentiful in this country. This despite massive amounts of research by