It’s almost a meme among HR professionals – wanting a “seat at the table” while often being relegated to routine problem solving and dealing with the messier sides of humanity. But whoa, when its done right, the results are super impressive! It was 2018. I’d been invited to speak at Microsoft’s annual leadership event, the Global Leadership Summit, held near the company’s headquarters in Bellevue, Washington. Just off the plane, I dashed over to the hotel where the event was being held, opened the door at the back of the packed ballroom, and beheld the projection, in letters as tall as I am, of the word “EMPATHY.” “Shoot,” I thought, “I must be in the wrong location!”
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When HR really does get a seat at the table…
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It’s almost a meme among HR professionals – wanting a “seat at the table” while often being relegated to routine problem solving and dealing with the messier sides of humanity. But whoa, when its done right, the results are super impressive! It was 2018. I’d been invited to speak at Microsoft’s annual leadership event, the Global Leadership Summit, held near the company’s headquarters in Bellevue, Washington. Just off the plane, I dashed over to the hotel where the event was being held, opened the door at the back of the packed ballroom, and beheld the projection, in letters as tall as I am, of the word “EMPATHY.” “Shoot,” I thought, “I must be in the wrong location!”